Job & Shift descriptions (& Documents) – VolunteerLocal

Each Job can have a description to provide volunteers with the essential duties, responsibilities, and/or skills required for that job.

Similarly, each Shift can have a description that provides information specific to that particular shift.

Add or Edit Job & Shift Description

Follow the steps below:

From the menu, navigate to Events & Programs > Events & Programs
Find your Event/Program, select Jobs or Shifts
Click on the Job or Shift to expand the settings and details
Edit or add the Descriptions
Click the Save changes button

Public Description

Both Jobs and Shifts have a description field called the Public description.
This field is typically used to showcase or explain the role and encourage volunteers to sign up.

This content is displayed on the Event/Program sign-up page:

Shift Descriptions

The Shift Description is only needed when a shift has specific instructions beyond the Job Description.

Profile Description

Jobs and shifts also have a Profile description, visible only to volunteers assigned to the shift.
The Profile description is ideal for sharing private or practical details, like parking instructions or dress requirements.

This content (in addition to the Public Description) is displayed within the following:

Confirmation Message Email
Volunteer Profile Shift Details
Shift Reminders & Email templates using the {job info} Smart Tag

Using HTML in the Job Description Field

The Job Description field supports basic HTML formatting. You can use the following tags to add structure and emphasis to your content:

text — Bold
text — Italic
text — Underline
text — Paragraph
  — Line break
text — Inline text wrapper (can be used for basic styling)
<a href="https://example.com" target="_blank">text</a> — Hyperlink
<img src="https://example.com/image.jpg"> — Image (see note below)
<iframe src="https://example.com"></iframe> — Embedded content (see note below)

A note on images and embeds

Images and iframes are supported but require a publicly hosted URL, you cannot upload a file directly. If the source URL changes or becomes unavailable, the content will no longer display. Use these sparingly and test before your event goes live.

Job Documents

Documents can also be attached to any Job and will be visible to volunteers on the signup page, as well as the confirmation message email, the volunteer profile, and Shift Reminders & Email templates using the {job info} Smart Tag.
Please note that this feature is limited to Grow and Enterprise plan types.