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  1. VolunteerLocal
  2. Frequently Asked Questions

Frequently Asked Questions

General FAQ

  • How do I Export a list of Volunteers for my upcoming Event? 🎥 (video)
  • Automated Volunteer Emails
  • Best Practices for Adding New Required Application Fields
  • Leader/Captain Information 🎥 (video)
  • How can I deactivate or remove a volunteer from my database?
  • Linking to Images, PDF's, Documents, and External Resources
See all 29 articles

Troubleshooting

  • Why do some smart tags not appear in my message preview?
  • Why can't my Users see certain Events or Jobs in VolunteerLocal? 🎥 (video)
  • How can I tell if a volunteer has opted into text messaging (SMS)?
  • How to Move a Job to a Different Event
  • Why are Volunteers missing required fields or waiver signatures?
  • How do I reset my VolunteerLocal Password?
See all 7 articles

For Volunteers

  • Background screens: FCRA (Fair Credit Reporting Act) Explained
  • How do I Self Report hours? (Volunteer Perspective) 🎥 (video)
  • How to sign up as a Volunteer? 🎥 (video)
  • Why can't I find the Job I want?
  • Can I add my Volunteer shift to my Calendar?
  • How do I Cancel a Shift? (Volunteer perspective)
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