Adding Fields/Questions to the Application or Event Form
Create a Question or Field
1. From the menu, navigate to Events & Programs > Events & Programs or Applications
2. Scroll to either the Application, Event/Program
3. Select the Registration Form section on the Application or Event / Program
4. On the Registration Form page, create a field in the light grey Field Builder:
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Enter the question/field text
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Choose how the information will be collected (field type)
Options include:
- Text field (single line)
- Commend box (multiple lines)
- Date field (date input, includes day, month, year)
- Dropdown (volunteer selects one option)
- List (checkbox, volunteer can select multiple options)
- File upload (volunteer uploads one file)
- Instructions/Section (information display) - Assign a Field Designation (if applicable — not all fields/questions require one)
- Select whether the question should be Required or Hidden (hidden is for admin use)
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Click the Save button
📌 The new question will appear at the bottom of the page in Expanded View.
Managing Fields / Questions Sort Order
On the far-right of each question, use the icons to:
Drag & drop – reorder questions.
Push to top – move directly to the top.
Push to bottom – move directly to the bottom.
Delete – permanently remove the question (Note: deleting a question also deletes all volunteer responses tied to it).
Collapse – hide details for easier viewing.
Additional Field Settings
Additional settings are available in the blue background section of each question.
- Field designation: if you need to assign or update the field designation for this field or question
- Field is online/available: whether the field is publicly available for volunteers
- Field is required: whether the field is required to be completed by volunteers
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Show this field
- on the signup page: display field on the volunteer application or event page
- on the profile page: display field on the volunteer profile
- on the kiosk: display field on the kiosk's application (can unselect for a more streamlined kiosk application)
- on the admin check-in: display on the admin check-in view
- Field is editable in the volunteer profile: allow this field be editable on the volunteer profile. Unselect if the field should be view-only.
- When the form first loads, set the value to: set a default value
Using Conditional Logic (show/hide)
Conditional logic allows you to display follow-up questions based on a volunteer’s response to a question or selection of a Job. This helps streamline your signup process.
👉 Learn more about Show/Hide fields (Conditional Questions)
Copy fields from another Application or Event
If you want to save time when creating a new application or event, you can easily copy questions from a previous application or event signup page. This ensures consistency and helps you avoid manually re-entering the same information. Follow the steps below:
- Navigate to Events & Programs > Events & Programs or Applications
- Scroll to either the Application, Event/Program
- Select the Registration Form section on the Application or Event / Program
- At the top of the Registration Form section, select the option "Click here to copy questions"
Using HTML in the Instructions Field
The Instructions field supports basic HTML formatting. You can use the following tags to add structure and emphasis to your content:
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<b>text</b>— Bold -
<i>text</i>— Italic -
<u>text</u>— Underline -
<br>— Line break -
<span>text</span>— Inline text wrapper (can be used for basic styling) -
<a href="https://example.com" target="_blank">text</a>— Hyperlink -
<img src="https://example.com/image.jpg">— Image (see note below) -
<iframe src="https://example.com"></iframe>— Embedded content (see note below)
A note on images and embeds
Images and iframes are supported but require a publicly hosted URL — you cannot upload a file directly. If the source URL changes or becomes unavailable, the content will no longer display. Use these sparingly and test before your event goes live.